Client Service Charter

Prime Minister's Office Regional Administration and Local Government

This Clients' Service Charter is a social pact between the Prime Minister's Office, Regional Administration and Local Government (PMO-RALG) and its customers. It specifies services and standards for service delivery, which PMO-RALG believes its service users have a right to expect, and sets out feedback and complaint handling mechanisms.

The Charter has been developed through consultation with PMO-RALG's stakeholders both internal and external This Charter document, which is a product of good working relationships that PMO-RALG will endeavour to maintain with its clients.

The purpose of this charter is to make PMORALG clients aware of services offered and quality commitments they should expect.

Read our Client Service Charter here

Soma Mkataba wa Huduma kwa Mteja hapa

INFORMATION
Vigezo vya uanzishaji na upandishaji hadhi wa mamlaka za serikali za mitaa
Taratibu za kupandishwa vyeo na mafunzo kwa watumishi wa MSM
Utaratibu wa Jinsi ya Kushughulikia Malalamiko Serikalini.
Maelezo kuhusu utaratibu wa uhamisho kwa watumishi wa Umma
Majukumu Na kazi za Meya,Madiwani,Wenyeviti wa Vijiji na Vitongoji.
EVENTS
SIGN UP

COUNTER STARTED ON:27th July 2015.